Critical Incident Stress Response (also often called Critical Incident Stress Management or CISM) is an emerging standard of care that includes an integrated system of crisis intervention services:

  • Training and education,
  • Individual crisis counseling,
  • Group debriefing,
  • Post-incident referrals.

Trauma, illness and grief can significantly impact professionals working on the front lines. Issues first responders may experience include Post Traumatic Stress symptoms, the need for specialized trauma communication skills and support with emotions arising from death notifications. Police, fire, paramedic, dispatch, hospital and social services personnel are supported professionally and in their personal lives by the Bay Area Critical Incident Stress Management (CISM) Team.

The Bay Area CISM Team provides crisis intervention to our community as well. When there has been a death or critical incident in our schools, neighborhoods, businesses or community agencies, we are forever changed. The impact can be far reaching, for both individuals and agencies. The Bay Area CISM Team will respond with immediate support and intervention, provided in both a group and individual setting. Many times, when a crisis occurs, we need to come together as a group who has survived and be with each other in a safe and non-judgmental place to understand that our different stress responses are normal and to give and receive support. Tools for coping are also offered, which can assist the community in building the “New Normal”.